Transforming Our Practice – Step By Step
We attended an inspiring and educational training day run by Physio First in conjunction with Celia Champion from Painless Practice. The interactive seminar enabled us to work out what we want as a service, thinking about our values, our purpose and our vision.
At Positive Steps Physiotherapy we do what we do to fundamentally help people, we want to empower you to meet your individual physiotherapy need and have a positive impact on your everyday life.
Writing our 12 month business plan and our 3 year projection was next....a working progress but exciting times ahead!
Budgeting, marketing, time management and delegating were all included, teaching us how to make these plans work for our business and help us grow.
Overall one of the key messages that came out of the day was that we as a service want all our clients to know WHY we do what we do and to feel our core values are at the heart of their journey with us. From the first telephone contact to the last hands on treatment!
We are really excited to move forwards from here and can't wait to see where we are as a service in 12 months time!
Although Physio is very tiring I do feel a lot better afterwards and it helps to have a Physio that I can have a laugh with and that I can talk to. I feel it is very beneficial.
Lorna makes the hard work of Physio fun. She has children of her own and relates well to my 7 year old boy. He has made good progress since she started working with him.
Thank you Lorna, I cannot recommend Positive Steps Physiotherapy highly enough to support anyone needing specialist physiotherapy help.
Lorna has been my son's Physio for over 3 years. He has a complex medical history and I can not underestimate the impact that Lorna has had on his life and ours as a family.
Lorna has been my Specialist Neurological Physiotherapist for a few years now. Her cheerful encouragement plus broad knowledge and experience helps me to make, 'positive steps,' on my own every day.
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Positive Steps Physiotherapy offers an initial free telephone consultation where we will find out more about you and get you started on your rehabilitation journey with us.
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