We attended an inspiring and educational training day run by Physio First in conjunction with Celia Champion from Painless Practice.
The interactive seminar enabled us to work out what we want as a service, thinking about our values, our purpose and our vision.
At Positive Steps Physiotherapy we do what we do to fundamentally help people, we want to empower you to meet your individual physiotherapy need and have a positive impact on your everyday life.
Writing our 12 month business plan and our 3 year projection was next....a working progress but exciting times ahead!
Budgeting, marketing, time management and delegating were all included, teaching us how to make these plans work for our business and help us grow.
Overall one of the key messages that came out of the day was that we as a service want all our clients to know WHY we do what we do and to feel our core values are at the heart of their journey with us. From the first telephone contact to the last hands on treatment!
We are really excited to move forwards from here and can't wait to see where we are as a service in 12 months time!